Data protection

Course registration and management

• Processing course enrollments and managing your participation
• Providing access to training materials and course content
• Issuing certificates of completion
• Processing payments and managing billing

Legal basis: performance of contract — GDPR Art. 6(1)(b)

Communication and customer service

• Responding to your inquiries and requests
• Providing technical support and customer service
• Sending important updates about your courses or account
• Notifying you of changes to our services or policies

Legal basis: contract — Art. 6(1)(b) & legitimate interests — Art. 6(1)(f)

Marketing and promotional activities

• Sending you information about new courses and training programs
• Providing updates on Mark VII products and services
• Inviting you to special events or webinars

Legal basis: your consent — Art. 6(1)(a) or legitimate interests — Art. 6(1)(f)

Website functionality and security

• Ensuring the technical functionality of our website
• Protecting against fraud and unauthorized access
• Troubleshooting and resolving technical issues
• Analyzing usage patterns to improve our website

Legal basis: legitimate interests — Art. 6(1)(f)

Legal compliance

• Complying with legal obligations and regulations
• Responding to lawful requests from government authorities
• Protecting our legal rights and interests
• Maintaining records for tax and accounting purposes

Legal basis: legal obligation — Art. 6(1)(c) & legitimate interests — Art. 6(1)(f)

Within the WashTec Group

We may share your data with WashTec AG and its affiliated companies for business purposes, including providing training services, customer support, and administrative functions.

Service providers

We work with third-party service providers who process data on our behalf, including payment processors, cloud storage and hosting providers, email delivery services, analytics and website optimization services, and customer relationship management (CRM) systems.

Legal requirements

We may disclose your personal data to government authorities, courts, or law enforcement when required by law or to protect our legal rights.

As Mark VII is a subsidiary of WashTec AG (based in Germany), your personal data may be transferred to and processed in the European Economic Area. We ensure that appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission, adequacy decisions for specific countries, and other legally recognized transfer mechanisms.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Course records: retained for the duration of your enrollment and for a period after completion as required for certification purposes and legal obligations
• Payment information: retained as required by tax and accounting laws (typically 7–10 years)
• Account information: retained until you request deletion or your account becomes inactive
• Marketing communications: retained until you withdraw consent or opt out

Under applicable data protection laws, you have the following rights:

Access (GDPR Art. 15)
Confirmation of whether we process your personal data, and access to that data.

Rectification (GDPR Art. 16)
Have inaccurate personal data corrected and incomplete data completed.

Erasure (GDPR Art. 17)
Request deletion of your data when it's no longer necessary for its original purpose.

Restriction (GDPR Art. 18)
Request restriction of processing in certain circumstances.

Portability (GDPR Art. 20)
Receive your data in a structured, commonly used format and transmit it to another controller.

Objection (GDPR Art. 21)
Object to processing based on legitimate interests or for direct marketing purposes.

Withdraw consent (Consent)
Withdraw consent at any time without affecting the lawfulness of prior processing.

Lodge a complaint (Complaint)
Complain to a supervisory authority if you believe your rights have been violated.

To exercise your rights: contact us at legal@washtec.com or write to the address above. We will respond to your request within 30 days.

Our website uses cookies and similar tracking technologies to remember your preferences and settings, analyze how visitors use our website, improve functionality and user experience, and provide personalized content.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our website.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or damage, including:

• Encryption of data in transit and at rest (SSL/TLS)
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Incident response and data breach procedures

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Our training services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your rights

To exercise these rights, contact us at legal@washtec.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised policy.

Mark VII Equipment Inc. — Training Department, Data Protection

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For data protection matters relating to our parent company: WashTec AG, Data Protection Officer, Argonstraße 7, 86153 Augsburg, Germany · +49 821 5584-0

See also: Legal Disclaimer · Contact us